Return and Refund Policy
Effective Date: December 27, 2024
At ArtParizz, we are committed to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, please read the following return and refund policy carefully.
Eligibility for Returns
Timeframe:
- Items must be returned within 30 days of the delivery date.
Condition:
- Products must be unused, in their original packaging, and in the same condition as when they were received.
Non-Returnable Items:
- Custom-made or personalized products.
- Gift cards and promotional items.
- Products marked as “Final Sale.”
How to Initiate a Return
Contact Us:
- Email us at info@artparizz.com or call 717-301-2297 to request a return authorization.
- Include your order number and a brief explanation for the return.
Return Address:
- Ship the item to:
ArtParizz
3817 Stout Street, Newburg, Pennsylvania, United States.
- Ship the item to:
Shipping Costs:
- Customers are responsible for return shipping costs unless the item is defective or the wrong product was shipped.
Refund Policy
Processing Time:
- Refunds will be processed within 5-7 business days after receiving and inspecting the returned item.
Refund Method:
- Refunds will be issued to the original payment method used for the purchase.
Deductions:
- If the item is not returned in its original condition, a partial refund may be issued.
Exchange Policy
- We offer exchanges for defective or damaged items. Please contact us at info@artparizz.com within 7 days of receiving the product to arrange an exchange.
Contact Information
For any questions or concerns about this policy, please reach out to us:
- Phone: 717-301-2297
- Email: info@artparizz.com
- Website: https://artparizz.com